>> As the head of the Hawai‘i Lodging & Tourism Association, recognized the importance of the tourism industry developing healthy standards and practices as the first step to re-opening tourism; led the charge to create protocols that were approved the state Department of Health and submitted to the Governor and four county mayors for review and approval; prioritized the health and safety of the workforce as they commence working and outlined a comprehensive policy to care for guests who visit

 

>> Served as a collaborator with all the major visitor industry stakeholders during the COVID-19 crisis to develop a unified position on health and safety protocols

 

>> As mayor, Honolulu became ranked by FBI as one of the safest big cities in the nation. Police and fire departments earned national accreditation

 

>> Established Department of Emergency Management and overhauled obsolete emergency operations plan 

 

>> Planned for joint traffic management and emergency operations center, which is now in functioning at the Alapa‘i Transit Center

 

>> Constructed new indoor firing range and expanded police crime laboratory 

 

>>Established E911 to pinpoint location of emergency calls from mobile phones

 

>> Repaired county’s network of emergency telecommunications towers

 

>> Expanded ambulance facilities; increased personnel and bolstered police and fire fleet

 

>> Repaired or renovated dozens of fire stations; added lifeguards and replaced lifeguard towers island-wide

 

>> Convened Visitor Public Safety Conferences, as head of the Hawai‘i Lodging & Tourism Association, to address crimes against visitors, as well as drug and homeless concerns 

 

>> As Councilmember, initiated the crimes against tourism conference, which helped spur the creation of the Waikiki Business Improvement District